Refund Policy

    Last updated: May 2, 2026

    1. Overview

    At n8n Markets, we want every buyer to be satisfied with their purchase. This policy explains when refunds are available for Template Pro subscriptions, and how to request one.

    All purchases and subscriptions on n8n Markets are sold by Paddle.com Market Ltd. (or its affiliates), which acts as the Merchant of Record for all our orders. Paddle handles billing, taxes, and payment processing, and is the seller of record on your receipt and bank statement.

    Subscriptions, Renewals & Cancellation

    Template Pro ($29/month or $199/year) is a recurring subscription that renew automatically at the end of each billing period until canceled.

    You can cancel at any time from your Dashboard → Billing page or by emailing support@n8nmarkets.com. After cancellation you keep full access until the end of your current paid period, and you will not be charged again.

    Refund requests for a new subscription can be submitted within 7 days of the first payment.

    2. Eligible Refunds

    Beyond the 7-day window for a new subscription, we will also refund in these cases:

    • You were charged twice or charged after canceling due to a billing error.
    • A technical problem on our side prevented you from accessing the library.

    3. Non-Refundable Situations

    • Renewal charges after the first 7 days, when you did not cancel before the renewal date.
    • Partially used billing periods after cancellation (you keep access until the period ends).
    • Templates needing third-party API keys or services you do not have.

    4. Trademark Notice

    n8n is a registered trademark of n8n GmbH. n8nmarkets.com is an independent platform and is not affiliated with, endorsed by, or sponsored by n8n GmbH.

    5. Paddle

    Paddle.com is the Merchant of Record for all our orders. You may also request a refund directly through Paddle using the link in your receipt email.

    6. How to Request a Refund

    To request a refund, please follow these steps:

    1. Email support@n8nmarkets.com with the subject line "Refund Request".
    2. Include your Paddle order ID, your account email, and a clear description of the issue.
    3. Attach screenshots, error messages, or any other evidence that supports your request.

    Our support team will respond within 2 business days and aim to resolve all refund requests within 7 business days.

    7. Refund Processing Time

    Approved refunds are processed through our payment provider (Paddle) and credited back to the original payment method. Depending on your bank or card issuer, it may take an additional 5–10 business days for the funds to appear in your account.

    8. Chargebacks

    Please contact us before initiating a chargeback with your bank or card issuer. Most issues can be resolved quickly through our support team. Fraudulent or unjustified chargebacks may result in account suspension.

    9. Changes to This Policy

    We may update this refund policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of n8n Markets after changes are posted constitutes acceptance of the new policy.

    10. Contact

    For questions about this policy or to request a refund, contact us at support@n8nmarkets.com.

    Operating entity: n8nmarkets, Mirpur DOHS, Mirpur 12, Dhaka 1216, Bangladesh.